At American Signing Connection our "PRODUCT" is customer service.
Customer service is number one with us, our agents and our clients.
Nothing short will do
ASC is always looking to add experienced and professional signing agents and
abstractors to our team. If you have a desire to excel, place a high standard on
communication and quality workmanship and you have a background in real estate,
loan processing, loan signing or abstracting and would like to join our team, simply
return to the home page and click on the new agents link to enter your information.
Please be sure to be specific on your background as well as your Edoc capabilities.
Please be prepared to forward any state certification or licensing (LTP Cert etc) as
well as your E&O insurance certificate and Notary Seal with expiration. Fax:
American Signing Connection Payment Policy signing agents:
Payments generally do not exceed 45-60 days from date of signing. Most payments are issued
within 45 days.
Signing fee: Fee to conduct the signing.
Edoc fee: Download of entire loan package and borrower copies. Title docs and HUD are
considered part of trip fee and do not qualify for Edoc fee.
Copy fee: Please advise if you do not have a borrowers copy in your package. You must supply a
copy to the borrower for all signed loan packages at the signing. No exception. If a copy is not
included in the package, contact ASC and a copy fee will be added to your base fee.
Double Signing: Full fee on 1st, half fee on second.
Trip Fee: Half fee on borrower no-shows for travel appts only.
Borrower Refusal: Half fee.
Borrower Rescind: Half fee.
Cancellation: No fee, no trip, no Edoc.
Cancellation with Edoc: If docs have been printed an Edoc fee applies.
Edoc fee: $25. Printing of lenders, title and broker docs and borrowers copies. $15 if RESPA OR
Abstractor fee: Abstractor fees are flat rate which are inclusive of copy requirements. Each file has
specific requirements and abstractors are expected to perform all requirements when accepting
American Signing Connection Penalty Policy
American Signing Connection expects nothing less than the following from our agents:
1. Communicating with the lender/title at the table in an effort to save a loan.
2. Signing loan documents correctly to comply with state and lender requirements.
3. Notarizing correctly.
4. Accurate and detailed reporting of the signing status to include tracking number and any issues
or items of mention..
5. Return shipment of the loan package within 12 hours of the signing.
6. Read and comply with ASC's signing instructions AND closing instructions that
accompany each loan package.
Failure to follow our instructions will result in the following penalties
1. Borrower Refusals. Signing agent MUST contact the lender/title at the table on all borrower
refusals. If every attempt has been made to contact the lender/title, you must contact ASC. NO
EXPECT IONS. Failure will result in a $25.00 penalty first offense. Forfeiture of full fee on
second offense. Removal from active list on third offense.
2. Failure to report completion status NLT 8:30 a.m. EST day following the signing. You may call,
fax, email or post it on our web page. A $10 penalty for first offense. $25.00 penalty second
offense. Removal from active list on third offense.
3. Failure to notarize or have the borrower(s) sign all documents. Missed notarization and resigns
will be penalized at $25.00 for the first offense. $50 penalty second offense. Removal from active
list on third offense.
4. Documents must be shipped next day. Package must be received by title within 24 hours after the
signing - NO EXCEPTIONS. Failure to ship package with 12 hours of the closing will result in
a fee deduction equal to half the signing agent fee. (Only exception agent must have written
authorization from ASC.)
5. Resigns due to signing agent failure to read and follow signing instruction and closing
instruction: (missed notarizations, missed download, missed required documents that were to be
shipped back with the package, failure to follow state marital law requirements, notary failing to
sign as witness (in appropriate states) etc) are considered signing agent errors and therefore
agents will not be paid a trip fee. Failure to correct errors in a timely manner will forfeit signing
fee and will automatically remove you from our active list.
6. GENERAL LAW AND FORUM: ASC's Signing Confirmation is accepted as a legal and binding
agreement between our contractors, clients, employees and ASC (non-compete applies). This
agreement between contractor, clients, employees and ASC shall be governed by and construed in
accordance with the laws of the state of Georgia without regard to its conflict of law principles.
Contractors, clients and employees hereby irrevocably and unconditionally consent to submit to the
jurisdiction of the State of Georgia. Enforcement of this agreement thru attorney, collection agency
or directly thru small claims court: Defendant shall pay all attorney's fees, agency fees, court costs
and other collection costs, including without limitation post-judgment costs for legal services at trial
and appellate levels.
ASC is dedicated to client service. ASC expects nothing less than full
service from its agents in the field.